Deposit and cancellation policies depend on destination and dates of stay. Consult the tables below to determine the policies that apply for your particular reservation.

All payments will automatically be charged to the credit card on file on the due date. If all deposits or payments due are not received by the due dates, the reservation will be considered cancelled under the terms and conditions provided herein.

Because our reservations are carefully scheduled in advance, no partial refunds will be made for late arrivals or early departures.

Park City

Peace of Mind Cancellation Policy:

For all direct reservations arriving between April 1 and December 18, 2020:

The 20% deposit due 48 hours after the time of reservation is fully refundable up until 3 days prior to arrival. Cancelation policies still apply as written.

All standard policies still apply for guests arriving after December 18, 2020.

Note: guests who booked via online travel agents or other third-party travel professionals are advised to contact their booking provider for information on their policies.

 

Dates of Stay Applicable Deposit and Cancellation Policies
January 6 – January 19 20% of the reservation total (inclusive of taxes and fees) is due 48 hours after booking. If the reservation is booked within 45 days of the arrival date, full payment is required at the time of booking.

Final Payment

The remaining balance of the reservation total (inclusive of taxes and fees) is due 45 days prior to the arrival date.

Cancellation

  • There is no penalty if the reservation is cancelled within 48 hours of the time of booking, with the following exception:
    • If the reservation is booked within 48 hours of the date of arrival, 100% of the reservation total (inclusive of taxes and fees) will be forfeited when cancelled.
  • 20% of the reservation total (inclusive of taxes and fees) will be forfeited if the reservation is cancelled more than 45 days prior to the arrival date.
  • 100% of the reservation total (inclusive of taxes and fees) will be forfeited if the reservation is cancelled within 45 days of arrival.
January 20 – January 31 20% of the reservation total (inclusive of taxes and fees) is due 48 hours after booking. If the reservation is booked within 60 days of the arrival date, full payment is required at the time of booking.

Final Payment

The remaining balance of the reservation total (inclusive of taxes and fees) is due 60 days prior to the arrival date.

Cancellation

  • There is no penalty if the reservation is cancelled within 48 hours of the time of booking, with the following exception:
    • If the reservation is booked within 48 hours of the date of arrival, 100% of the reservation total (inclusive of taxes and fees) will be forfeited when cancelled.
  • 20% of the reservation total (inclusive of taxes and fees) will be forfeited if the reservation is cancelled more than 60 days prior to the arrival date.
  • 100% of the reservation total (inclusive of taxes and fees) will be forfeited if the reservation is cancelled within 60 days of arrival.
February 1 – March 31 20% of the reservation total (inclusive of taxes and fees) is due 48 hours after booking. If the reservation is booked within 45 days of the arrival date, full payment is required at the time of booking.

Final Payment

The remaining balance of the reservation total (inclusive of taxes and fees) is due 45 days prior to the arrival date.

Cancellation

  • There is no penalty if the reservation is cancelled within 48 hours of the time of booking, with the following exception:
    • If the reservation is booked within 48 hours of the date of arrival, 100% of the reservation total (inclusive of taxes and fees) will be forfeited when cancelled.
  • 20% of the reservation total (inclusive of taxes and fees) will be forfeited if the reservation is cancelled more than 45 days prior to the arrival date.
  • 100% of the reservation total (inclusive of taxes and fees) will be forfeited if the reservation is cancelled within 45 days of arrival.
April 1 – December 18 20% of the reservation total (inclusive of taxes and fees) is due 48 hours after booking. If the reservation is booked within 3 days of the arrival date, full payment is required at the time of booking.

Final Payment

The remaining balance of the reservation total (inclusive of taxes and fees) is due 3 days prior to the arrival date.

Cancellation

  • There is no penalty if the reservation is cancelled within 48 hours of the time of booking, with the following exception:
    • If the reservation is booked within 48 hours of the date of arrival, 100% of the reservation total (inclusive of taxes and fees) will be forfeited when cancelled.
  • 20% of the reservation total (inclusive of taxes and fees) will be forfeited if the reservation is cancelled more than 3 days prior to the arrival date.
  • 100% of the reservation total (inclusive of taxes and fees) will be forfeited if the reservation is cancelled within 3 days of arrival.
December 19 – January 5 20% of the reservation total (inclusive of taxes and fees) is due 48 hours after booking. If the reservation is booked within 60 days of the arrival date, full payment is required at the time of booking.

Final Payment

The remaining balance of the reservation total (inclusive of taxes and fees) is due 60 days prior to the arrival date.

Cancellation

  • There is no penalty if the reservation is cancelled within 48 hours of the time of booking, with the following exception:
    • If the reservation is booked within 48 hours of the date of arrival, 100% of the reservation total (inclusive of taxes and fees) will be forfeited when cancelled.
  • 20% of the reservation total (inclusive of taxes and fees) will be forfeited if the reservation is cancelled more than 60 days prior to the arrival date.
  • 100% of the reservation total (inclusive of taxes and fees) will be forfeited if the reservation is cancelled within 60 days of arrival.

San Diego

Peace of Mind Cancellation Policy:

For all direct reservations arriving between April 1 and December 18, 2020:

The 20% deposit due 48 hours after the time of reservation is fully refundable up until 7 days prior to arrival. Cancelation policies still apply as written.

All standard policies still apply for guests arriving after December 18, 2020.

Note: guests who booked via online travel agents or other third-party travel professionals are advised to contact their booking provider for information on their policies.

Dates of Stay Applicable Deposit and Cancellation Policies
April 1 – September 30 20% of the reservation total (inclusive of taxes and fees) is due 48 hours after booking. If the reservation is booked within 30 days of the arrival date, full payment is required at the time of booking.

Final Payment

The remaining balance of the reservation total (inclusive of taxes and fees) is due 30 days prior to the arrival date.

Cancellation

  • There is no penalty if the reservation is cancelled within 48 hours of the time of booking, with the following exception:
    • If the reservation is booked within 48 hours of the date of arrival, 100% of the reservation total (inclusive of taxes and fees) will be forfeited when cancelled.
  • 20% of the reservation total (inclusive of taxes and fees) will be forfeited if the reservation is cancelled more than 30 days prior to the arrival date.
  • 100% of the reservation total (inclusive of taxes and fees) will be forfeited if the reservation is cancelled within 30 days of arrival.
October 1 – March 31 20% of the reservation total (inclusive of taxes and fees) is due 48 hours after booking. If the reservation is booked within 7 days of the arrival date, full payment is required at the time of booking.

Final Payment

The remaining balance of the reservation total (inclusive of taxes and fees) is due 7 days prior to the arrival date.

Cancellation

  • There is no penalty if the reservation is cancelled within 48 hours of the time of booking, with the following exception:
    • If the reservation is booked within 48 hours of the date of arrival, 100% of the reservation total (inclusive of taxes and fees) will be forfeited when cancelled.
  • 20% of the reservation total (inclusive of taxes and fees) will be forfeited if the reservation is cancelled more than 7 days prior to the arrival date.
  • 100% of the reservation total (inclusive of taxes and fees) will be forfeited if the reservation is cancelled within 7 days of arrival.

Santa Fe

Peace of Mind Cancellation Policy:

For all direct reservations arriving between April 1 and December 18, 2020:

The 20% deposit due 48 hours after the time of reservation is fully refundable up until 3 days prior to arrival. For stay dates between July 1 and September 30, the deposit is fully refundable up until 7 days prior to arrival. Cancelation policies still apply as written.

All standard policies still apply for guests arriving after December 18, 2020.

Note: guests who booked via online travel agents or other third-party travel professionals are advised to contact their booking provider for information on their policies.

Dates of Stay Applicable Deposit and Cancellation Policies
January 5 – June 30 20% of the reservation total (inclusive of taxes and fees) is due 48 hours after booking. If the reservation is booked within 3 days of the arrival date, full payment is required at the time of booking.

Final Payment

The remaining balance of the reservation total (inclusive of taxes and fees) is due 3 days prior to the arrival date.

Cancellation

  • There is no penalty if the reservation is cancelled within 48 hours of the time of booking, with the following exception:
    • If the reservation is booked within 48 hours of the date of arrival, 100% of the reservation total (inclusive of taxes and fees) will be forfeited when cancelled.
  • 20% of the reservation total (inclusive of taxes and fees) will be forfeited if the reservation is cancelled more than 3 days prior to the arrival date.
  • 100% of the reservation total (inclusive of taxes and fees) will be forfeited if the reservation is cancelled within 3 days of arrival.
July 1 – September 30 20% of the reservation total (inclusive of taxes and fees) is due 48 hours after booking. If the reservation is booked within 30 days of the arrival date, full payment is required at the time of booking.

Final Payment

The remaining balance of the reservation total (inclusive of taxes and fees) is due 30 days prior to the arrival date.

Cancellation

  • There is no penalty if the reservation is cancelled within 48 hours of the time of booking, with the following exception:
    • If the reservation is booked within 48 hours of the date of arrival, 100% of the reservation total (inclusive of taxes and fees) will be forfeited when cancelled.
  • 20% of the reservation total (inclusive of taxes and fees) will be forfeited if the reservation is cancelled more than 30 days prior to the arrival date.
  • 100% of the reservation total (inclusive of taxes and fees) will be forfeited if the reservation is cancelled within 30 days of arrival.
October 1 – December 18 20% of the reservation total (inclusive of taxes and fees) is due 48 hours after booking. If the reservation is booked within 3 days of the arrival date, full payment is required at the time of booking.

Final Payment

The remaining balance of the reservation total (inclusive of taxes and fees) is due 3 days prior to the arrival date.

Cancellation

  • There is no penalty if the reservation is cancelled within 48 hours of the time of booking, with the following exception:
    • If the reservation is booked within 48 hours of the date of arrival, 100% of the reservation total (inclusive of taxes and fees) will be forfeited when cancelled.
  • 20% of the reservation total (inclusive of taxes and fees) will be forfeited if the reservation is cancelled more than 3 days prior to the arrival date.
  • 100% of the reservation total (inclusive of taxes and fees) will be forfeited if the reservation is cancelled within 3 days of arrival.
December 19 – January 6 20% of the reservation total (inclusive of taxes and fees) is due 48 hours after booking. If the reservation is booked within 30 days of the arrival date, full payment is required at the time of booking.

Final Payment

The remaining balance of the reservation total (inclusive of taxes and fees) is due 30 days prior to the arrival date.

Cancellation

  • There is no penalty if the reservation is cancelled within 48 hours of the time of booking, with the following exception:
    • If the reservation is booked within 48 hours of the date of arrival, 100% of the reservation total (inclusive of taxes and fees) will be forfeited when cancelled.
  • 20% of the reservation total (inclusive of taxes and fees) will be forfeited if the reservation is cancelled more than 30 days prior to the arrival date.
  • 100% of the reservation total (inclusive of taxes and fees) will be forfeited if the reservation is cancelled within 30 days of arrival.