On-Site Staff and Guest Services
Some of our properties might look like a hotel, but we operate a little differently. We are a vacation rental company, after all. When you stay with us, you’re getting a unique home-away-from-home experience instead of a cookie-cutter hotel.
While you won’t always see our staff on site, we’re always hard at work behind the scenes, stocking our rentals with everything you need, making sure everything is perfect before your arrival, and diligently cleaning your accommodations between each guest. You can expect a wonderful, uninterrupted stay.
Just because you don’t see us doesn’t mean we’re not available. We’re, just a phone call away. Need extra soap or lost your parking pass? Simply call our 24/7 guest service phone number (provided to every guest in our complete pre-arrival guide) and let us take care of the rest.
Each condominium or residence is a unique and individual vacation rental. When you stay with us, you’re getting a unique home-away-from-home experience instead of a cookie-cutter hotel. To preserve the peace and privacy of your stay, our housekeepers don’t make daily visits to your accommodations.
If you would like to schedule our housekeepers to bring extra towels or pick up trash at any time during your stay, you can schedule service for your lodging by calling our 24/7 guest service number.
Enhanced Cleaning and Safety Protocols
The following frequently touched areas are disinfected before each arrival by our trained housekeeping staff using powerful disinfectants.