What to Expect During Your Stay

Travel looks a little bit different in the age of COVID-19, but we’re here to help things feel a little more normal with the perfect basecamp for your getaway.

When you stay in an All Seasons Resort Lodging vacation rental, you can rest easy knowing that we’re taking extra precautions to keep you and your loved ones safe. Read through the following information to prepare for your upcoming stay.

Contact-Free Self Check In

Checking in to your vacation rental is contact-free experience at all of our properties. Depending on where you’re staying, you’ll check in using an on-site kiosk, a secure safe, or right at your door with a simple key code. Once you make your reservation, your confirmation email will contain all of the information to ensure a smooth arrival.

Prior to arrival, all guests receive an email with a link to view and save our guest guide which contains:

  • Our 24/7 guest service phone number

  • Check-in instructions

  • Detailed driving directions

  • Parking information
  • WiFi information

  • Amenity details and local recommendations

Our Guide to Smart Vacations Amid COVID-19

Learn even more about how we’re preparing for your stay while keeping our employees protected.

SMART VACATION GUIDE

Staffing and Hours at Check-In Locations

To protect both our guests and our staff, we’re practicing physical distancing and staggered shifts to minimize exposure to COVID-19. As a result, you may arrive to find that our check-in area is not currently staffed. Not to worry, though!

While our staff may not be there to greet you in person, we are still available to help you with anything you need thanks to our 24/7 guest service. That includes check-in assistance, answers to questions about your stay, or restocking your in-room supplies.

Housekeeping Service

Each condominium or residence is a unique and individual vacation rental. When you stay with us, you’re getting a unique home-away-from-home experience instead of a cookie-cutter hotel. To preserve the peace and privacy of your stay, our housekeepers don’t make daily unscheduled visits to your accommodations.

If you would like to arrange for our housekeepers to visit at any time during your stay, you can schedule service* for your lodging by calling our 24/7 guest service number.

*Additional charges apply for housekeeping service; call for details and pricing.

Enhanced Cleaning and Safety Protocols

The following frequently touched areas are disinfected before each arrival by our trained housekeeping staff using Betco’s Fight-Bac® RTU.

All Areas

  • Doorknobs
  • Fans and lamp chains
  • Garbage cans
  • Ironing boards and irons
  • Common area keys (if applicable)
  • Light switches
  • Railings
  • Remote controls
  • Tabletops
  • Thermostats
  • Windowsills and window handles

Kitchen

  • All appliance handles, knobs, and keypads
  • Cabinet handles and pulls
  • Hard-surface chairs
  • Sink faucets and basin
  • Counter tops
  • Soap dispensers

Bedrooms

  • Bedside tables
  • Alarm clocks
  • Luggage racks
  • Cabinet pulls

 

Bathrooms

  • Sink faucets and basin
  • Shampoo, conditioner, body wash, lotion, and soap dispensers
  • Shower curtains and doors
  • Shower and tub
  • Toilets

Common Areas

Each and every member of the All Seasons Resort Lodging staff has been briefed and trained to follow sanitation guidelines provided by the World Health Organization, Centers for Disease Control, and local health authorities.

In order to ensure the health of our guests, homeowners, and employees, the following measures have been taken in our common areas:

  • Frequent disinfecting of high-contact points such as elevator buttons, door handles, counters, public restrooms, and keypads
  • Stanchion posts and ropes to remind guests to keep a 6-foot distance when waiting in line
  • Plexiglass barriers between our staff and our guests at check-in counters