Do You Offer a Contact-Free Check-In Option?
Yes! All of our Residence Collection Vacation Homes are direct-to-door check-ins with keyless entry. You simply book a reservation, and we’ll email you detailed check-in instructions with a unique door code, driving directions, and a phone number to contact us if you need any help checking in.
When you’re ready to check out, simply close the door and your unique entry code expires at our normal check-out time of 11 am.
On-Site Check-In Areas
The check-in areas for our other vacation rentals have been updated to allow for social distancing between guests and plexiglass dividers between guests and our guest service staff.
- During normal business hours, an employee is at the check-in area to assist guests and homeowners.
- Guest check-in envelopes are in a stand near the check-in area and contain either a sanitized room key or a code for keyless access to the room.
Here’s what you can expect at our check-in areas. Pictured is our Silver King reception.
Will still offer after-hours check-in, allowing guests to pick up the keys to their unit from a kiosk—no face-to-face contact necessary!