Yes, We’re Open in San Diego, California!
All Seasons Resort Lodging has received many phone calls and emails from our rental guests asking about our cleaning protocols, whether we’re open, if they can book a reservation, etc. We’ll continue to answer every call and email, but we’d like to take the opportunity to answer the most frequently asked questions here.
We hope you’re well and are staying safe. Our staff has been working hard to ensure that when you’re ready to travel again, we’re here to welcome you and provide the best possible vacation experience. This page will be updated as health orders are changed.
Without further ado (you can jump to questions using the links below):
Are You Open?
Yes! Our properties are now open and are operating within the guidelines outlined by San Diego County. Specific measures we’ve taken to act within these guidelines are discussed throughout this post.
We realize that the COVID-19 pandemic is a fluid situation with things changing daily, so we’ve implemented new flexible cancellation policies to allow our guests the ability to cancel or reschedule their reservations, for any reason, up to 7 days prior to arrival with no penalty.
What Are Your Cleaning, Sanitizing, and Disinfecting Protocols?
Our housekeepers are required to complete the ISSA (International Sanitary Supply Association) online certification for Coronavirus cleaning.
As always, All Seasons Resort Lodging is diligently cleaning and preparing each vacation rental home and condo before guests arrive. The following frequently touched areas are regularly disinfected by our trained housekeeping staff using Betco’s Fight-Bac® RTU.
In addition to the above enhanced cleaning protocols, we are requiring a 48-hour resting period before our housekeepers can enter a rental unit after a guest departs.
Our front desks and common areas have been modified to comply with all health and safety recommendations set by health officials. We’ve taken steps to ensure social distancing in all aspects of our operations. Read more about how we’re keeping our guests, homeowners, and employees safe during the COVID-19 pandemic here.
Are Your Pools, Hot Tubs, and Fitness Rooms Open?
Yes! Pursuant to the most recent County of San Diego Health Order issued on June 9, 2020, swimming pools are permitted to reopen on June 12, 2020 with restrictions. Please review the following restrictions here.
The maximum amount of people in the pool itself at any given time must be 25% of the pools capacity.
Therefore the following must be observed:
- Only 6 people in the pool at one time.
- Only 2 people permitted in the spa at one time (preferably shared household).
Do You Offer a Contact-Free Check-In Option?
Yes. Keys are sterilized and securely stored in a lockbox. Upon check-in, guests will be given a packet with instructions and a code to retrieve keys.
Will still offer after-hours check-in, allowing guests to pick up the keys to their unit from a safe—no face-to-face contact necessary!
Do I Have to Ride an Elevator with a Stranger?
No! In fact, we won’t allow it. Elevators are restricted to one person or families and roommates who live together.
Guests are expected to follow all social distancing protocols posted throughout our properties.
Are San Diego Restaurants and Bars Open?
The most current health order has restaurants and bars closed until further notice.
Many restaurants will continue to offer their full menus for curbside pickup and/or delivery through services like Doordash and Grubhub. San Diego Restaurant Week is maintaining a list of restaurants in San Diego that are offering curbside pickup and delivery.
What Events Have Been Cancelled?
In an effort to minimize the spread of COVID-19, many events have been canceled. Visit San Diego is maintaining a list of virtual events that are both free and paid, so you can enjoy San Diego from your vacation rental or from your very own living room!
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