Yes, We’re Open in Santa Fe, New Mexico!

Updated: October 13, 2020 to reflect updated indoor dining availability.

All Seasons Resort Lodging has received many phone calls and emails from our rental guests asking about our cleaning protocols, whether we’re open, if they can book a reservation, etc. We’ll continue to answer every call and email, but we’d like to take the opportunity to answer the most frequently asked questions here.

We hope you’re well and are staying safe. Our staff has been working hard to ensure that when you’re ready to travel again, we’re here to welcome you and provide the best possible vacation experience. This page will be updated as health orders are changed.

Without further ado (you can jump to questions using the links below):

Are You Open?

Yes! Our properties are now open and are operating within the guidelines outlined in the May 15, 2020 Joint Public Health Order issued by State Department. Specific measures we’ve taken to act within these guidelines are discussed throughout this post.

We realize that the COVID-19 pandemic is a fluid situation with things changing daily, so we’ve implemented new flexible cancellation policies to allow our guests the ability to cancel or reschedule their reservations, for any reason, up to 7 days prior to arrival for stays departing through September 30, 2020 and up to 3 days prior to arrival for stays departing October 1 to December 18, 2020 with no penalty.

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Am I Required to Wear a Face Covering When I Visit Santa Fe?

Yes. Current public health orders require those living in or visiting New Mexico to wear a face covering in public spaces and medical settings. Read the full health order and the exemptions here.

What Are Your Cleaning, Sanitizing, and Disinfecting Protocols?

Accommodations

As always, All Seasons Resort Lodging is diligently cleaning and preparing each vacation rental home and condo before guests arrive. The following frequently touched areas are regularly disinfected by our trained housekeeping staff using Betco’s Fight-Bac® RTU.

  • Doorknobs
  • Fans and lamp chains
  • Garbage cans
  • Ironing boards and irons
  • Common area keys (if applicable)
  • Light switches
  • Railings
  • Remote controls
  • Tabletops
  • Thermostats
  • Windowsills and window handles
  • All appliance handles, knobs, and keypads
  • Cabinet handles and pulls
  • Hard-surface chairs
  • Sink faucets and basin
  • Counter tops
  • Soap dispensers
  • Bedside tables
  • Alarm clocks
  • Luggage racks
  • Cabinet pulls
  • Sink faucets and basin
  • Shampoo, conditioner, body wash, lotion, and soap dispensers
  • Shower curtains and doors
  • Shower and tub
  • Toilets

Common Areas

Our front desks and common areas have been modified to comply with all health and safety recommendations set by health officials. We’ve taken steps to ensure social distancing in all aspects of our operations. Read more about how we’re keeping our guests, homeowners, and employees safe during the COVID-19 pandemic here.

Are Your Pools and Hot Tubs Open?

At this time, our pools, saunas, and other shared amenities are closed due to county health restrictions related to COVID-19.

Do You Offer a Contact-Free Check-In Option?

Yes! We are utilizing our lockbox for remote check-ins. Upon check-in, we text guests the code and instructions. We also email hotel policies to each guest prior to arrival as we typically would have them sign off. We ask for acknowledgment prior to arrival. We provide keys, map, parking pass in guests envelopes.

Are Santa Fe Restaurants and Bars Open?

Effective October 13, 2020, any food or drink establishment in New Mexico serving alcohol must close at 10PM each night.

Many restaurants will continue to offer their full menus for curbside pickup and/or delivery through services like Doordash. Visit Santa Fe and Edible New Mexico are maintaining a list of participating restaurants.

Can I Visit a New Mexico State Park?

Only New Mexico residents may visit state parks at this time.

What Events Have Been Cancelled?

In an effort to minimize the spread of COVID-19, many events have been canceled. Visit Santa Fe is maintaining a list of virtual events that are both free and paid, so you can enjoy Santa Fe from your vacation rental or from your very own living room!

Be Enchanted 

Fort Marcy Hotel Suites welcomes you to indulge in chic Southwest-style luxury on nine acres of landscaped grounds, just blocks from Santa Fe’s historic downtown plaza.

ENJOY 25% OFF YOUR STAY

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